Email Etiquette – Smarter Ways to use Email

Email is perhaps the most popular internet function used today whether it be between friends, family members or most commonly for business use, the amount of email being sent per minute is extraordinary! Although email may seem like the simpler solution in comparison to speaking on the telephone or in person, there are still general rules and etiquette you need to consider before hitting the send button on any email you may have written.

Email is a fast and concise way of communicating with people who may be across the world or even only just across town. Many people speak with clients, prospective employers, business partners and more via email and therefore you must learn how to write a professional and concise email before sending anything out to a professional business or client. Although emailing is incredibly fast and you can do it right from home in your pyjamas that does not mean you are should put less effort into it. You need to create an email as if you were speaking to this person directly on the phone, using the same manners and the same respect you would in person. In other words, use email etiquette.

The first and most important factor of email etiquette is the manner and tone. Although you are writing an email and may not think your tone can come across, many times it does more effectively than if you were talking in person so this is something to watch out for. Whether you are mad or frustrated with a person should definitely not show through in your email. You may often forget to use “Please” and “Thank You” as you may be too busy trying to get your message across and simply forget. This can have a great deal to do with the tone of your message. Without proper manners your email may simply sound like a list of demands and therefore put a personality quote on yourself as well.

In the world today abbreviations have become so common that many times we don’t even realize we are using them, but in an email we must be conscious of this and remember that abbreviations are for text messages not professional emails. Another email etiquette tip is to use the person’s full name throughout the email, even if you don’t know them personally, take the time to lookup their name and use it throughout the email to make it personal and effective. When someone sees you took the time to learn their name, suddenly your email becomes more effective and even more important.

These are simple and effective tips to keep in mind when you are writing your next email. Remember that professionalism shows through your words and without the proper email etiquette you could be portraying yourself in a way you may not mean to.

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